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How it works

Quickstart guide on how Toolflow works

Alfie Marsh avatar
Written by Alfie Marsh
Updated over 2 months ago

How It Works: Toolflow Quickstart Guide

Welcome to Toolflow! This guide will walk you through the fundamental concepts that make our platform unique and show you how to get started quickly with your own AI workforce.

Understanding the Big Picture

Toolflow is built around a simple but powerful idea: AI agents can work like digital employees when given the right tools and instructions. Unlike conventional chatbots that can only respond with information, Toolflow agents can actually do things on your behalf.

The Digital Employee Concept

Think of each agent as a specialized team member with:

  • Access to company information

  • Ability to use your everyday work tools

  • Specific job responsibilities based on your instructions

  • Consistent availability without breaks or time off

These digital employees can handle repetitive tasks, process information, and take actions across your technology stack, freeing you to focus on high-value work that requires human creativity and judgment.

Getting Started: Two Paths to Your AI Workforce

With Toolflow, you have two options for building your team of digital employees:

Option 1: Find Pre-Made Agents in the Marketplace

For the quickest start:

  1. Visit the Marketplace section

  2. Browse categories or search for specific functions

  3. Select an agent that matches your needs

  4. Customize basic settings if needed

  5. Start working with your new digital employee immediately

The Marketplace includes agents built by Toolflow experts and the broader community, giving you instant access to proven solutions for common business needs.

Option 2: Build Your Own Custom Agent

For tailored solutions:

  1. Navigate to the Agent Builder

  2. Select your preferred AI model

  3. Write instructions that define your agent's responsibilities

  4. Add the tools your agent needs to access

  5. Connect relevant knowledge sources

  6. Test and refine your agent's performance

Building your own agent gives you complete control over its capabilities and specialization.

How Agents Work: The Secret Sauce

The power of Toolflow agents comes from the combination of clear instructions and powerful tools.

Digital employee = LLM model + Instructions + Tools + Knowledge

Let's use an example to illustrate:

Email Management Agent

  • LLM Model: For example Claude 3.7 Sonnet will be used to understand your request, call tools, and write responses

  • Instructions: Train the agent to understand your communication style, prioritize messages based on your criteria, and draft responses that sound like you wrote them.

  • Tools: Give the agent access to your Gmail account so it can read incoming messages, send drafts, and organize your inbox.

  • Knowledge: Give the agent access to knowledge it wasn't trained on, like your preferred writing style and brand voice, or perhaps information about your company.

  • Result: A digital employee that handles email triage and response drafting, saving you hours each week.

This same formula applies to countless other use cases across sales, marketing, content creation, and more.

Tools: The Backbone of Agent Capabilities

Tools are what separate Toolflow agents from ordinary chatbots. They provide the bridge between AI intelligence and actual work getting done.

Pre-Made Integrations

Toolflow offers unparalleled connectivity:

  • 10,000+ pre-built actions that work across

  • 2,500+ applications like Gmail, Slack, Notion, Airtable, Hubspot and much more

  • Coverage across CRM, marketing, productivity, data, and more

These integrations allow your agents to work directly in the tools you already use every day.

Custom Tool Builder

For specialized needs, our Tool Builder allows you to:

  • Create multi-step workflows on a visual canvas

  • Combine actions from different applications

  • Process data through transformation steps

  • Build complex decision trees

  • Package everything as a single tool your agent can use

For example, you could build a custom research tool that pulls data from multiple sources, formats it according to your preferences, and delivers it in your company template, all triggered by a simple request to your agent.

Real-World Example: Putting It All Together

Let's walk through a complete example of how Toolflow works in practice:

Content Marketing Assistant

  1. Agent Setup: Create an agent specialized in content marketing

  2. Instructions: Train it on your brand voice, content strategy, and publication standards

  3. Tools: Connect it to:

    • Your blog platform for publishing

    • Social media accounts for promotion

    • Analytics tools to track performance

    • SEO tools for keyword research

  4. Knowledge: Upload your style guide, past high-performing content, and brand materials

  5. Usage: Now you can chat with your agent and say things like:

    • "Draft a blog post about our new feature launch"

    • "Create social media promotions for yesterday's blog post"

    • "Research trending topics in our industry this week"

    • "Analyze which content performed best last month"

The agent will use its tools and knowledge to execute these requests, often completing them while you work on other priorities.

Next Steps

Now that you understand how Toolflow works, you're ready to:

  1. Explore the Marketplace to see what pre-built agents might fit your needs

  2. Identify repetitive tasks in your workflow that would be ideal for automation

  3. Consider what knowledge sources your agents would need to be effective

  4. Start small with one focused agent, then expand your digital workforce as you see results

Remember, the most successful Toolflow users start with clear, focused use cases and expand from there. Your digital workforce can grow alongside your comfort with the platform.

Ready to build your first agent? Head to the Agent Builder to get started!
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